1. Terms & Conditions

2. Cancellation Policy

3. General Terms

4. Privacy Policy


1. Terms & Conditions  - Pozhiyoram Beach Resort.

The following terms and conditions govern all use of the
website and all content, services and products available at or through the
website (taken together, the Website). The Website is owned and operated by
Pozhiyoram Beach Resort & Pachakarma Center (“Pozhiyoram Resort”). The Website
is offered subject to your acceptance without modification of all of the terms
and conditions contained herein and all other operating rules, policies
(including, without limitation, Pozhiyoram Resort’s Privacy Policy) and
procedures that may be published from time to time on this Site by Pozhiyoram
Resort (collectively, the “Agreement”).

Please read this Agreement carefully before accessing or using the Website.
By accessing or using any part of the web site, you agree to become bound by the
terms and conditions of this agreement. If you do not agree to all the terms and
conditions of this agreement, then you may not access the Website or use any
services. If these terms and conditions are considered an offer by Pozhiyoram
Resort, acceptance is expressly limited to these terms. The Website is available
only to individuals who are at least 21 years old.

All reservations are offered with regard to the terms and conditions of the
resort.  Please read.

Check – in time:  11:30 [11:30 am.]

Check – out time: 11:00 [Noon] Late check – out (up to 6:00
p.m.) is subject to additional charge and availability, which can only be
confirmed to you on the morning of check-out day.

Room / Cottage Occupancy:

Our Rooms / Cottages rates allow for maximum occupancy of 2 persons
per bedroom in any Room / Cottage, without exception unless otherwise

Extra beds:  Check Rates

Infant cots:  Check Rates

3rd person or more occupancy in any bedroom or suite, of adult or
child of any age
:  Subject to availability, please Contact Us

Group Reservation: Subject to availability, please Contact Us

Pets:   Not allowed

“No Parties” & Other

“No Parties” Policy: To ensure that all our guests
experience the tranquility and security they expect during their stay with us,
please be advised that the creation of excessive noise or disturbance (such as
loud, in suite parties; more than 2 registered occupants per bedroom in a suite;
etc.) is prohibited anywhere on the property.  To enforce this policy, we
reserves the right to eject from the property any person(s) found contravening
this policy.  In the case where any such person is a registered guest, the
resort reserves the right to summarily and immediately cancel their reservation
and any deposit on account shall be forfeited.

Making Your Reservation

All reservation requests are subject to availability.  All prices are quoted
in INR, subject to change without notice  Unless otherwise stated, all prices
are subject to service charge, and other Govt. taxes.

A no-obligation firm price quotation can be immediately obtained when you
make your reservation choices online.  To proceed with the reservation, follow
our instructions.

Should you require more information, please contact us.

Arrival Details and Late
Arrival Notification

We highly recommend that you provide us with your estimated arrival time and
include your flight details if appropriate, when you make your
reservation.  Late check-in after midnight will be considered a stay of one
night.  If you will be arriving late, please send us an email at least 24 hours
before arrival, so we will be able to acknowledge it by return email.

A “No Show
is deemed to have occurred when on the day of your arrival your confirmed
reservation is not claimed for check-in by 23:00 [11 p.m.] and we have not
received nor acknowledged in writing your notice of late arrival.  Once “No
Show” is established, your reservation will be immediately cancelled and full
payment will apply.


  • Refunds will be determined in accordance with the terms and conditions
    indicated for each rate type, special, package or promotional offer.
  • No discounts, rebates or refunds for a child aged 16 to 17, sharing
    occupancy in a bedroom in any room with 1 adult.
  • No discounts, rebates or refunds for single adult occupancy of a suite.
  • No refunds will be due as a result of any amendment requests of confirmed
    reservation after check-in, such as early departure, late arrival, etc.
  • No refunds for “No Show” established, full cancellation charges apply.


  • Up to 46 days prior arrival: no penalty, tariff refundable
  • 45-30 days prior arrival: The 25% of tariff is not refundable.
  • 29-15 days prior arrival: 50% of the tariff not refundable.
  • 14 days and less: 100% of the tariff not refundable.

3. General Terms

  • Termination. Pozhiyoram Resort may terminate your access
    to all or any part of the Website at any time, with or without cause, with or
    without notice, effective immediately. If you wish to terminate this Agreement
    or your account (if you have one), you may simply discontinue
    using the Website. Notwithstanding the foregoing, if you have a paid services
    account, such account can only be terminated by Pozhiyoram Resort if you
    materially breach this Agreement and fail to cure such breach within one (1)
    day from Pozhiyoram Resort’s notice to you thereof; provided that, Pozhiyoram
    Resort can terminate the Website immediately as part of a general shut down of
    our service. All provisions of this Agreement which by their nature should
    survive termination shall survive termination, including, without limitation,
    ownership provisions, warranty disclaimers, indemnity and limitations of
  • Disclaimer of Warranties. The Website is provided “as
    is”. Pozhiyoram Resort and its suppliers and licensors hereby disclaim all
    warranties of any kind, express or implied, including, without limitation, the
    warranties of merchantability, fitness for a particular purpose and
    non-infringement. Neither Pozhiyoram Resort nor its suppliers and licensors,
    makes any warranty that the Website will be error free or that access thereto
    will be continuous or uninterrupted. You understand that you download from, or
    otherwise obtain content or services through, the Website at your own
    discretion and risk.
  • Limitation of Liability. In no event will Pozhiyoram
    Resort, or its suppliers or licensors, be liable with respect to any subject
    matter of this agreement under any contract, negligence, strict liability or
    other legal or equitable theory for: (i) any special, incidental or
    consequential damages; (ii) the cost of procurement for substitute products or
    services; (iii) for interruption of use or loss or corruption of data; or (iv)
    for any amounts that exceed the fees paid by you to Pozhiyoram Resort under
    this agreement during the twelve (12) month period prior to the cause of
    action. Pozhiyoram Resort shall have no liability for any failure or delay due
    to matters beyond their reasonable control. The foregoing shall not apply to
    the extent prohibited by applicable law.
  • General Representation and Warranty. You represent and
    warrant that (i) your use of the Website will be in strict accordance with the
    Pozhiyoram Resort Privacy Policy, with this Agreement and with all applicable
    laws and regulations (including without limitation any local laws or
    regulations in your country, state, city, or other governmental area,
    regarding online conduct and acceptable content, and including all applicable
    laws regarding the transmission of technical data exported from the United
    States or the country in which you reside) and (ii) your use of the Website
    will not infringe or misappropriate the intellectual property rights of any
    third party.
  • Indemnification. You agree to indemnify and hold harmless
    Pozhiyoram Resort, its contractors, and its licensors, and their respective
    directors, officers, employees and agents from and against any and all claims
    and expenses, including attorneys’ fees, arising out of your use of the
    Website, including but not limited to your violation of this Agreement.
  • Miscellaneous. This Agreement constitutes the entire
    agreement between Pozhiyoram Resort and you concerning the subject matter
    hereof, and they may only be modified by a written amendment signed by an
    authorized executive of Pozhiyoram Resort, or by the posting by Pozhiyoram
    Resort of a revised version. Except to the extent applicable law, if any,
    provides otherwise, this Agreement, any access to or use of the Website will
    be governed by the laws of the state of Kerala, INDIA, excluding its conflict
    of law provisions, and the proper venue for any disputes arising out of or
    relating to any of the same will be the state and federal courts located in
    Alleppey, Kerala. Except for claims for injunctive or equitable relief or
    claims regarding intellectual property rights (which may be brought in any
    competent court without the posting of a bond), any dispute arising under this
    Agreement shall be finally settled in accordance with the Comprehensive
    Arbitration Rules of the State & Central Govt,. The arbitration shall take
    place in Alleppey, Kerala, in the Malayalam/English language and the arbitral
    decision may be enforced in any court. The prevailing party in any action or
    proceeding to enforce this Agreement shall be entitled to costs and attorneys’
    fees. If any part of this Agreement is held invalid or unenforceable, that
    part will be construed to reflect the parties’ original intent, and the
    remaining portions will remain in full force and effect. A waiver by either
    party of any term or condition of this Agreement or any breach thereof, in any
    one instance, will not waive such term or condition or any subsequent breach
    thereof. You may assign your rights under this Agreement to any party that
    consents to, and agrees to be bound by, its terms and conditions; Pozhiyoram
    Resort may assign its rights under this Agreement without condition. This
    Agreement will be binding upon and will inure to the benefit of the parties,
    their successors and permitted assigns.

Our Terms & Conditions are subject to change without notice. All
prices indicated are subject to change without notice.

4. Privacy Policy

Pozhiyoram Beach Resort & Pachakarma Center (“Pozhiyoram Resort“)
operates and may operate other websites. It is Pozhiyoram
Resort’s policy to respect your privacy regarding any information we may collect
while operating our websites.

Website Visitors

Like most website operators, Pozhiyoram Resort collects
non-personally-identifying information of the sort that web browsers and servers
typically make available, such as the browser type, language preference,
referring site, and the date and time of each visitor request. Pozhiyoram
Resort’s purpose in collecting non-personally identifying information is to
better understand how Pozhiyoram Resort’s visitors use its website. From time to
time, Pozhiyoram Resort may release non-personally-identifying information in
the aggregate, e.g., by publishing a report on trends in the usage of its

Pozhiyoram Resort also collects potentially personally-identifying
information like Internet Protocol (IP) addresses for logged in users and for
users leaving comments on blogs/sites. Pozhiyoram Resort only
discloses logged in user and commenter IP addresses under the same circumstances
that it uses and discloses personally-identifying information as described
below, except that commenter IP addresses are visible and disclosed to the
administrators of the blog/site where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to Pozhiyoram Resort’s websites choose to interact with
Pozhiyoram Resort in ways that require Pozhiyoram Resort to gather
personally-identifying information. The amount and type of information that
Pozhiyoram Resort gathers depends on the nature of the interaction. For example,
we ask visitors who sign up at
to provide a username and email address. Those who engage in
transactions with Pozhiyoram Resort are asked to provide additional information,
including as necessary the personal and financial information required to
process those transactions. In each case, Pozhiyoram Resort collects such
information only insofar as is necessary or appropriate to fulfill the purpose
of the visitor’s interaction with Pozhiyoram Resort. Pozhiyoram Resort does not
disclose personally-identifying information other than as described below. And
visitors can always refuse to supply personally-identifying information, with
the caveat that it may prevent them from engaging in certain website-related

Aggregated Statistics

Pozhiyoram Resort may collect statistics about the behavior of visitors to
its websites. Pozhiyoram Resort may display this information publicly or provide
it to others. However, Pozhiyoram Resort does not disclose
personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

Pozhiyoram Resort discloses potentially personally-identifying and
personally-identifying information only to those of its employees, contractors
and affiliated organizations that (i) need to know that information in order to
process it on Pozhiyoram Resort’s behalf or to provide services available at
Pozhiyoram Resort’s websites, and (ii) that have agreed not to disclose it to
others. Some of those employees, contractors and affiliated organizations may be
located outside of your home country; by using Pozhiyoram Resort’s websites, you
consent to the transfer of such information to them. Pozhiyoram Resort will not
rent or sell potentially personally-identifying and personally-identifying
information to anyone. Other than to its employees, contractors and affiliated
organizations, as described above, Pozhiyoram Resort discloses potentially
personally-identifying and personally-identifying information only in response
to a subpoena, court order or other governmental request, or when Pozhiyoram
Resort believes in good faith that disclosure is reasonably necessary to protect
the property or rights of Pozhiyoram Resort, third parties or the public at
large. If you are a registered user of an Pozhiyoram Resort website and have
supplied your email address, Pozhiyoram Resort may occasionally send you an
email to tell you about new features, solicit your feedback, or just keep you up
to date with what’s going on with Pozhiyoram Resort and our products. If you
send us a request (for example via email or via one of our feedback mechanisms),
we reserve the right to publish it in order to help us clarify or respond to
your request or to help us support other users. Pozhiyoram Resort takes all
measures reasonably necessary to protect against the unauthorized access, use,
alteration or destruction of potentially personally-identifying and
personally-identifying information.


A cookie is a string of information that a website stores on a visitor’s
computer, and that the visitor’s browser provides to the website each time the
visitor returns. Pozhiyoram Resort uses cookies to help Pozhiyoram Resort
identify and track visitors, their usage of Pozhiyoram Resort website, and their
website access preferences. Pozhiyoram Resort visitors who do not wish to have
cookies placed on their computers should set their browsers to refuse cookies
before using Pozhiyoram Resort’s websites, with the drawback that certain
features of Pozhiyoram Resort’s websites may not function properly without the
aid of cookies.

Business Transfers

If Pozhiyoram Resort, or substantially all of its assets, were acquired, or
in the unlikely event that Pozhiyoram Resort goes out of business or enters
bankruptcy, user information would be one of the assets that is transferred or
acquired by a third party. You acknowledge that such transfers may occur, and
that any acquirer of Pozhiyoram Resort may continue to use your personal
information as set forth in this policy.


Ads appearing on any of our websites may be delivered to users by advertising
partners, who may set cookies. These cookies allow the ad server to recognize
your computer each time they send you an online advertisement to compile
information about you or others who use your computer. This information allows
ad networks to, among other things, deliver targeted advertisements that they
believe will be of most interest to you. This Privacy Policy covers the use of
cookies by Pozhiyoram Resort and does not cover the use of cookies by any

Privacy Policy Changes

Although most changes are likely to be minor, Pozhiyoram Resort may change
its Privacy Policy from time to time, and in Pozhiyoram Resort’s sole
discretion. Pozhiyoram Resort encourages visitors to frequently check this page
for any changes to its Privacy Policy. If you have a account, you
might also receive an alert informing you of these changes. Your continued use
of this site after any change in this Privacy Policy will constitute your
acceptance of such change.

Our Terms & Conditions are subject to change without notice. All
prices indicated are subject to change without notice.